TATA AIG Insurance - FAQ

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• What is Travel Insurance Policy?
• What is the policy period?
• What is the percentage of the claim payable and whether it will be taxed?
• What are the sub-limits prescribed by the policy?
• What is the time frame within which the claim intimation has to be made?
• Are there any restrictions on the hospital where the treatment should be taken?
• Is the sum insured mentioned under each category applicable to all members traveling on the policy and is there any restriction on number of claims?
• Is a newborn child covered from day one under the Group Travel Policy?
• What are the exclusions under the scheme?
• Age Limits and Coverage
• Who are the Assistance Companies for Overseas Travel Insurance?
• What are services of AIG IS & ISOS?
• What are the two types of claim settlements?
• What do you mean by Reimbursement claim settlement?
• What do you mean by Cashless claim settlement?
• What do you mean by Network Hospitals?
• What are the two types of Cashless hospitalization?
• What do you mean by Planned hospitalization?
• What do you mean by Emergency hospitalization?
• Who to contact during emergency cashless hospitalization at AIG IS or ISOS for assistance?
• How is deductible of $100 deduction applicable in case of Cashless hospitalization?
• How is reimbursement claim settled?
• Whom to contact for queries/clarification/claim settlement at Tata AIG?
• When does the cover commence?
• Can I extend the policy?
• Do I have to undergo a medical examination?
• What do I do if the trip is cancelled?
• What do I do if the trip is postponed?
• How long does it take to get the policy?
• What do I do if I meet with an accident or sickness abroad?
• If I make the payment will I get a reimbursement?
• Do I necessarily have to contact the assistance company in case of an emergency?
• What is cashless hospitalization?
• Circumstances under which a Request for Cashless Hospitalisation can be denied?
• What about Claims relating to Travel Emergencies?