TATA AIG Travel insurance Claims Procedure

Welcome to the Tata AIG insurance family. We thank you for choosing TATA AIG for your Travel Insurance needs and wish you a safe and pleasant trip! Please review the following flow chart, which will help you in the event of any admissable loss, accident or sickness.

TATA AIG Travel Insurance Process for Cashless Settlement

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Planned Hospitalisation

Claims Process

Emergency Conditions

Claims Procedure


* AIG IS (AIG International Services Inc.) - Assistance company in Americas (USA, Canada ...)
   AIG Travel Assist - Assistance company outside Americas (Europe, Asia, Australia ...)

Tata aig health insurance usa: To ensure quality health care in America, TATA AIG has partnered with UnitedHealth Group, one of the leading Health Care providers in the United States. This gives our travel insurance from India to USA customers access to United Healthcare network of hospitals and physicians in USA.

TATA AIG Travel Insurance, 24 hour assistance contact:


1. For the Americas (USA,Canada .. )

1-866-866-2619 (Toll free within US & Canada)
1-817-826-7017 (reverse charge / collect from other places)
Fax : 713-953-7506
E-mail : tata.aig@aig.com
Address for submission of documents:

Claims Department,
Tata AIG General Insurance Company Limited.
A-501, 5th Floor, Building No.4,
Infinity Park,
Gen. A.K. Vaidya Marg,
Dindoshi, Malad (East), Mumbai, India - 400097.

2. For rest of the world policies excluding the Americas:

Phone: +603-8991-2012 or +603-8991-2014 (toll worldwide)
E-mail (Assistance) : TGAP.TATAmedical@travelguard.com
E-mail (claims) : TGAP.TATAclaims@travelguard.com


Our TATA AIG Travel Insurance Service Center is equipped to provide you with the necessary guidance in your situation, and will direct you on claims procedure.

Note: Failure to call this number in respect of Medical Accident & Sickness Claims (Travel) shall invalidate your claim, if any. In case of OPD treatment (where hospitalization is not required), please collect all bills and receipts and file for reimbursement with Tata AIG, Claims Department, at the address mentioned above.

This is a General TATA AIG Travel Insurance checklist of documents, please check for availability of coverage under the policy.

Use following link for more details about TATA AIG general claims procedure.




Note: NRI Online Pvt Ltd markets TATA AIG's various insurance products. However NRI Online Pvt Ltd is not responsible for any claims. Claims are settled directly by the TATA AIG General Insurance Company Limited.