Reliance Insurance Customer Experiences and Reviews

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Travel Destination
Traveler Date of Birth
Travel Start Date
Travel End Date
days

 Guruprasad

Excellent customer service
Dear Team
Thanks a lot for your excellent customer service.. Appreciate your call and explaining the policies satisfying my needs.
This is my second time buying the Travel Insurance from NRIOL and very happy with the assistance received...thanks !
Pls continue do the great work !!

Dear Sir,
Thank you for purchasing the RELIANCE Overseas Travel medical insurance plan through NRIOL.COM's online facility. We have attached your RELIANCE INSURANCE Policy with this email which is a legal document and a print out of the same is proof of insurance coverage.
Thanks & Regards,
Reliance Customer Settlement Team

 Joyce

Claim Settlement
Dear Team
Thank you for the settlement and for proving that I had made the right decision in opting for your company. I would especially like to thank your customer support team for always being so patient with me on the several occasions when I spoke to them. I hope that in the near future when I travel abroad I can count on your assistance in procuring travel insurance.

Dear Sir/Madam,
With reference to your claim no. M088845.91, we have processed the claim and the amount is credited to your account
Thanks & Regards,
Reliance Claims Settlement Team

 Baskaran

Appreciated work
Thanks a lot.
I would like to thank everyone who worked on my request and helped.
Really much appreciated.

Dear Sir/Madam,
This is in reference to above claim for Mr. Baskaran under M087454.59
We are pleased to update you that we have received the approval for above claim.
We confirm we cover a total of AUD 13364.94
We request the policy holder to self-pay AUD 65.91 towards standard deductible amount directly to the hospital.
Kindly let us know if you have received any other bill at your end.
You may please revert to us for any clarifications.

Regards,
Reliance Customer Support Team

 Karan

Prompt feedback
Dear Team,
Thanks a lot for your immense support and prompt feedback. Its great to hear that Reliance will be taking care of the pending amount.

Dear Sir,
We are pleased to inform you that we have received an approval for the invoices received from the hospital; we have requested our overseas office to contact the service provider and place the guarantee.
We confirm we cover a total amount of amount EUR 1696.11
In case, if you have received any other invoices which are still outstanding please, forward the copy of the same to us.
Please feel free to contact us for any clarifications.

Regards,
Reliance Customer Support Team

 Mahesh

Best service
Hi,
Thank you very much for making payment on the below claim last week.
Here I would like to say a big thanks for everyone who involved in making approval for the claim and supported us in all times when we get doubt about Reliance insurance by asking forwards & backwards about the documents.
Also would like to appreciate all the team members for their excellence patience with customers while talking in hard situation. I truly impressed with your customer service and would like to contact you in future as well.

Dear Sir / Madam,
We are pleased to inform you that we have received an approval for the invoices received from the hospital; we have requested our overseas office to contact the service provider and place the guarantee of coverage
We confirm we cover a total amount of AUD 4222.00
Please feel free to contact us for any clarifications.
Thanks & Regards,
Reliance Customer Support Team

 Jagadish

Good service
Hi Team,
I would like to express my heartfelt gratitude and a big thanks to the services provided by you and the entire team from Reliance general insurance in the hour of need.i really appreciate the trouble you guys took to get the things done.

Dear Sir,
We are pleased to inform you that we have received an approval for the invoices received from the hospital; we have requested our overseas office to contact the service provider and place the guarantee.
Kindly proceed to make the payment of Amount USD 50 directly to the hospital towards policy standard deductible.
We confirm we cover a total amount of amount USD 7184
In case, if you have received any other invoices which are still outstanding please, forward the copy of the same to us.
Please feel free to contact us for any clarifications.

Regards
Reliance Customer Support Team

 Shoba

Good customer support
To Reliance Insurance Company.
I am currently dealing with your company for a claim and would like to say that your staff, has been extremely helpful and is very thorough in the way she explains.
This gives clients confidence with Reliance. I had to write this today because she listened with patience and answered my queries very clearly.
More staff like this lady would be a great asset to your organization.

 Kumar

Immediate response and approvals
Hello Team,
It is nice to hear that my Cashless amount of 7118.04 Euro is been approved,The self paid bills are send to you for the reimbursement which will reach you in two working days. I have shared all the bills which is spend for the insured person till now. Incase if i get any other bill from hospital i will let you know(But i hope so there will not be any more bills coming).
Please let me know by sending some acknowledgement,Once your service provider pays all the invoices at Germany.
The insured person has safely reached INDIA.Thanks Reliance and the team for your immediate response and approvals.
Thanks team for your quick responses and sharing the information regarding my claim.

 Choudhury

Appreciation mail
Dear Team,
Appreciation mail, keep up the good work and keep Shining.
All who worked on the case, good job.

Dear Sir,
We are pleased to inform you that we have received an approval for the invoices received from the hospital; we have requested our overseas office to contact the service provider and place the guarantee.
We confirm we cover the amount of USD 28.00
In case, if you have received any other invoices which are still outstanding please, forward the copy of the same to us.
Please feel free to contact us for any clarifications.

Regards,
Reliance Customer Support Team

 Hemanth

Travel medical insurance
Actually guys, thanks to you.
You guys have been a great to deal with. I spoke to customer team earlier today and sent an email. So an email and a phone conversation later, I have all the insurance policies issued, can’t ask for more. Customer team communication - spot on, all relevant questions and information is provided no BS.
I have recommended NRIOL to my friends earlier and will continue to do so.
Cheers,
Have a great day.


 Seema Betigeri

Excellent Customer support
I want to add that 'NRIOL' has provided excellent service so far, for the past 3-4 years that we have used it.


 Rahul Sharma

Service in Time
Thank you very much for the travel insurance services! Your timely services and prompt follow up was some thing I was impressed with a lot. Thank you once again for the cooperation extended.


 Nagarajan

Good Response
Thanks very much , your prompt response / help is appreciated


 Satish Srinivas

Customer claims settlement
Thanks a lot for the quick help at this time of the evening....appreciate it


 Kumar.K.R

Customer claims settlement
I am delighted to mention that I am in receipt of medical claim amount in to my CitiBank account.


 Padmavathi Narayan swamy

Mediclaim Insurance
I thank all of you very much for giving me the claim amount.


 Balakrishna Pakkala

Overseas Travel Insurance
Thanks a lot,Your positive action is highly appreciated.


 Padmapriyaa S V

Overseas Medical Insurance
Hello NRIOL Insurance desk,
I am really happy by your service.
Thanks a ton.

 

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