| Medical Accident & Sickness Expenses (Outside India) |
- Claim form
- Doctor’s report
- Original Admission/discharge card
- Original Bills/Receipts/Prescription
- Original X-ray reports/ Pathological/ Investigative reports/Medical records/Consultation Papers
- Copy of passport/Visa with Entry & exit stamp
- Pan Card
- Aadhar Card Copy
- NEFT form and Cancelled cheque stating insured’s / Claimant Indian Bank account details.
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- Intimate the airline about your loss and lodge complaints
- Claim Form can be obtained from our Service Center.
- Fill in the Claim Form and send all documents to our Service centre at the address given below
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| Loss of Baggage |
- Claim form
- Copies of Baggage Tags
- Copies of Correspondence with the Airline authorities/Others about loss of checked baggage
- Property Irregularity Report (obtained from Airline)
- Details/Proof of compensation received from Airlines/Other authorities, if any
- Copy of passport/Visa with Entry & exit stamp/. /Complete travel itinerary.
- Pan Card
- Aadhar Card Copy
- NEFT form and Cancelled cheque stating insured’s / Claimant Indian Bank account details.
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- Intimate the airline about your loss and lodge complaints
- Claim Form can be obtained from our Service Center.
- Fill in the Claim Form and send all documents to our Service centre at the address given below
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| Delay of Baggage |
- Claim form,
- Copies of baggage tags
- Copies of Correspondence with the Airline authorities certifying about the delay (confirming the date of delivery of the baggage and the actual flight time)
- Property Irregularity Report (obtained from Airline)
- Original bills/receipts/invoices pertaining to expenses incurred/purchases made during the delay period.
- Copy of passport/Visa with Entry & exit stamp/. /Complete travel itinerary.
- Details of compensation received from airlines, if any.
- Pan Card
- Aadhar Card Copy
- NEFT form and Cancelled cheque stating insured’s / Claimant Indian Bank account details.
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- Obtain confirmation of the delay from the airline
- Claim Form can be obtained from our Service Center.
- Fill in the Claim Form and send all documents to our Service centre at the address given below
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| Trip Delay/ Cancellation/ interruption/ missed connection |
- Claim Form
- Please attach confirmation from the airlines, clearly mentioning the scheduled arrival time and the actual arrival time
- Copies of Correspondence with the Airline authorities certifying about the delay
- If trip is cancelled or interrupted due to medical reasons then provide medical reports and doctors statement
- If trip is cancelled or interrupted due to employment reason, then termination letter from the company shall be submitted
- If due to other insured events, police report confirming the incident shall be submitted
- In case the cancellation or interruption is owing to the sickness, injury or death of a traveling companion, the original tickets of the insured and the traveling companion indicating travel to the same destination for the same dates needs to be submitted.
- All the bills / receipts of reasonable additional expenses incurred and / or proof of cancellation charges levied by the carriers shall be submitted.
- Copy of passport/Visa with Entry & exit stamp/. /Complete travel itinerary.
- Pan Card & Aadhar Card Copy
- NEFT form and Cancelled cheque stating insured’s / Claimant Indian Bank account details.
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- Claim Form can be obtained from our Service Center.
- Fill in the Claim Form and send all documents to our service centre at the address given above.
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| Loss of Passport |
- Duly Signed Claim Form stating exact circumstances of the loss
- Copy of new passport
- Copy of previous passport (if available)
- Original bills/invoices of expenses incurred for obtaining a new passport
- Copy of FIR/ Police Report
- Pan Card
- Aadhar Card Copy
- New passport copy or certificate of travel issued.
- NEFT form and Cancelled cheque stating insured’s / Claimant Indian Bank account details.
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- File a complaint with the local police
- Contact with the Indian Embassy, where ever necessary
- Submit all documents to our Service centre at the address given above.
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| Personal Liability |
- Full statement of the facts in writing
- Witness statements
- Any other documents relevant to the incident, including Summons, Legal Notice etc.
- Any other information you would like to share with us.
- Copy of passport/Visa with Entry & exit stamp/. /Complete travel itinerary. f.Pan Card & Aadhar Card Copy g. NEFT form and Cancelled cheque stating insured’s / Claimant Indian Bank account details.
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- Inform our service provider immediately giving full details of the incident.
- Do not commit any benefit/compensation or enter into any agreement.
- Submit all documents to our Service centre at the address given above, along with a detailed statement
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| Hijack |
- Full statement of the events in writing
- Claim Form
- Airline correspondence (copy of Passenger List etc.)
- Copy of ticket/ Boarding Pass
- NEFT form and Cancelled cheque stating insured’s / Claimant Indian Bank account details
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- Claim Form can be obtained from our Service Center.
- Fill in the Claim Form and send all documents to our Service centre at the address given above
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| Accidental Death & Dismemberment |
- Claim form
- Original Death Certificate,
- Copy of FIR/Police inquest report/Coroners report
- Copy of Post Mortem report.
- Dismemberment Case:
- Copy of treatment papers along with No. 1 &3 above
- Pan Card copy
- Aadhar Card Copy
- NEFT form and Cancelled cheque stating insured’s / Claimant Indian Bank account details.
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- Collect all documents pertaining to the loss including correspondence with Carrier and send to our Service Centre at the address given below.
- Claim Form can be obtained from our Service Center.
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| Financial Emergency Assistance |
- Date of loss
- Copy of FIR/ Police Report
- Pan Card copy
- Aadhar Card Copy
- Copy of passport/Visa with Entry & exit stamp/
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- File a complaint with the local police
- Submit all documents to our Service centre at the address given above, along with a detailed statement
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| Bail Bond |
- Provide the court order stipulating the required amount as bail bond
- Police report
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- File a complaint with the local police
- Contact with the Indian Embassy, where ever necessary.
- Submit all documents to our Service centre at the address given above, along with a detailed statement
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| Sponsor Protection |
- Provide medical reports, doctor's statement giving the details of the sponsor and cause of death certificate of the sponsor
- Medical statements from relations / spouse will not be accepted
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- Inform our service provider immediately giving full details of the incident.
- Submit all documents to our Service centre at the address given above, along with a detailed statement
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| Compassionate Visit |
- Full statement of the facts in writing
- Witness statements
- Any other documents relevant to the incident, including Summons, Legal Notice etc.
- Any other information you would like to share with us.
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- Inform our service provider immediately giving full details of the incident.
- Do not commit any benefit/compensation or enter into any agreement.
- Submit all documents to our Service centre at the address given above, along with a detailed statement
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| Study Interruption |
- Provide Medical reports, statement from the treating doctor and eath certificate as a proof of the reason of study interruption
- Medical statements from relations or spouse will not be accepted
- Provide receipts of the university fees paid
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- Inform our service provider immediately giving full details of the incident.
- Submit all documents to our Service centre at the address given above, along with a detailed statement
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call (080) 41101026
