IndusInd Travel Insurance Reviews & Customer Testimonials
Read genuine reviews from customers who purchased IndusInd Travel Insurance through NRIOL. Learn about their experience with policy purchase, customer service, claim settlement, travel medical coverage, and student travel insurance benefits.
Customer Experiences and Reviews
16th June 2026
Study Abroad, Stress-Free - NRIOL Made It Happen!
Bought IndusInd Standard Plan ($50,000) for my studies in the Netherlands through NRIOL - quick, easy, and hassle-free! Great platform, highly recommended for students going abroad!
You can buy insurance online by using a credit/debit card, direct funds transfer using NEFT or RTGS or by using a cheque.
Excellent Customer support
I want to add that 'NRIOL' has provided excellent service so far, for the past 3-4 years that we have used it.
Service in Time
Thank you very much for the travel insurance services! Your timely services and prompt follow up was some thing I was impressed with a lot. Thank you once again for the cooperation extended.
Thanks a lot for the quick help at this time of the evening....appreciate it
I am delighted to mention that I am in receipt of medical claim amount in to my CitiBank account.
I thank all of you very much for giving me the claim amount.
Thanks a lot,Your positive action is highly appreciated.
Hello NRIOL Insurance desk,
I am really happy by your service.
Thanks a ton.
Appreciated work
Thanks a lot.
I would like to thank everyone who worked on my request and helped.
Really much appreciated.
Dear Sir/Madam,
This is in reference to above claim for Mr. Baskaran under M087454.59
We are pleased to update you that we have received the approval for above claim.
We confirm we cover a total of AUD 13364.94
We request the policy holder to self-pay AUD 65.91 towards standard deductible amount directly to the hospital.
Kindly let us know if you have received any other bill at your end.
You may please revert to us for any clarifications.
Regards,
IndusInd Customer Support Team
Prompt feedback
Dear Team,
Thanks a lot for your immense support and prompt feedback. Its great to hear that IndusInd will be taking care of the pending amount.
Dear Sir,
We are pleased to inform you that we have received an approval for the invoices received from the hospital; we have requested our overseas office to contact the service provider and place the guarantee.
We confirm we cover a total amount of amount EUR 1696.11
In case, if you have received any other invoices which are still outstanding please, forward the copy of the same to us.
Please feel free to contact us for any clarifications.
Regards,
IndusInd Customer Support Team
Best service
Hi,
Thank you very much for making payment on the below claim last week.
Here I would like to say a big thanks for everyone who involved in making approval for the claim and supported us in all times when we get doubt about IndusInd insurance by asking forwards & backwards about the documents.
Also would like to appreciate all the team members for their excellence patience with customers while talking in hard situation. I truly impressed with your customer service and would like to contact you in future as well.
Dear Sir / Madam,
We are pleased to inform you that we have received an approval for the invoices received from the hospital; we have requested our overseas office to contact the service provider and place the guarantee of coverage
We confirm we cover a total amount of AUD 4222.00
Please feel free to contact us for any clarifications.
Thanks & Regards,
IndusInd Customer Support Team
Good service
Hi Team,
I would like to express my heartfelt gratitude and a big thanks to the services provided by you and the entire team from IndusInd general insurance in the hour of need.i really appreciate the trouble you guys took to get the things done.
Dear Sir,
We are pleased to inform you that we have received an approval for the invoices received from the hospital; we have requested our overseas office to contact the service provider and place the guarantee.
Kindly proceed to make the payment of Amount USD 50 directly to the hospital towards policy standard deductible.
We confirm we cover a total amount of amount USD 7184
In case, if you have received any other invoices which are still outstanding please, forward the copy of the same to us.
Please feel free to contact us for any clarifications.
Regards
IndusInd Customer Support Team
To IndusInd Insurance Company.
I am currently dealing with your company for a claim and would like to say that your staff, has been extremely helpful and is very thorough in the way she explains.
This gives clients confidence with IndusInd. I had to write this today because she listened with patience and answered my queries very clearly.
More staff like this lady would be a great asset to your organization.
Immediate response and approvals
Hello Team,
It is nice to hear that my Cashless amount of 7118.04 Euro is been approved,The self paid bills are send to you for the reimbursement which will reach you in two working days. I have shared all the bills which is spend for the insured person till now. Incase if i get any other bill from hospital i will let you know(But i hope so there will not be any more bills coming).
Please let me know by sending some acknowledgement,Once your service provider pays all the invoices at Germany.
The insured person has safely reached INDIA.Thanks IndusInd and the team for your immediate response and approvals.
Thanks team for your quick responses and sharing the information regarding my claim.
Appreciation mail
Dear Team,
Appreciation mail, keep up the good work and keep Shining.
All who worked on the case, good job.
Dear Sir,
We are pleased to inform you that we have received an approval for the invoices received from the hospital; we have requested our overseas office to contact the service provider and place the guarantee.
We confirm we cover the amount of USD 28.00
In case, if you have received any other invoices which are still outstanding please, forward the copy of the same to us.
Please feel free to contact us for any clarifications.
Regards,
IndusInd Customer Support Team
Travel medical insurance
Actually guys, thanks to you.
You guys have been a great to deal with. I spoke to customer team earlier today and sent an email. So an email and a phone conversation later, I have all the insurance policies issued, can’t ask for more. Customer team communication - spot on, all relevant questions and information is provided no BS.
I have recommended NRIOL to my friends earlier and will continue to do so.
Cheers,
Have a great day.
IndusInd Travel Insurance Review
USD 50,000/ 100,000/250,000/500,000
180 days( can be extended for further)
180 days to 99 years
IndusInd overseas travel insurance extension/renewal while outside India
Follow below steps to Renew IndusInd Travel and Student Medical Insurance
- Click on the IndusInd declaration form and IndusInd extension form to download the pdf document to your desktop.
- Fill the form and sign the document.
- Email the filled form along with existing policy copy to insurance@nriol.com
Once the renewal request is received it will followed up for getting approval which may take 1-2 working days and the policy holder will be updated on the approval / rejection about the same.
IndusInd international travel medical insurance India - Useful links
You can buy insurance online by using a credit/debit card, direct funds transfer using NEFT or RTGS or by using a cheque.
Travelers who have already traveled from India and do not have insurance can buy IndusInd travel medical insurance.
Download IndusInd brochure online!
In case of Claim or reimbursement of treatment expenses, notify IndusInd overseas travel insurance.
IndusInd Indian travel medical insurance coverage for pre-existing conditions.
Travel insurance customers can renew their existing policy online before the exipry date at any time.
What Customers Say About IndusInd Travel Insurance
Customers commonly praise IndusInd Travel Insurance for its easy online purchase process, responsive customer support, competitive pricing, and smooth claim assistance through NRIOL.
Customers Testimonials
Prompt Claims Settlement
Thanks for your help NRIOL customer support team, I have booked the policy online 
Ramu
Excellent Service Thank you for your kind help in doing the travel health insurance for my family.It was a good experience.
Adarsh
Convenient & Effortless
Thanks very much , your prompt response / help is appreciated.
Nagarajan
IndusInd Citation
Mr. Arvind Naaz , Chief Marketing Officer - RGICL (IndusInd General Insurance Co. Ltd) says NRIOL being a key partner has helped provide a quick, convenient & efficient service through portal to IndusInd General Insurance customers.