chola Logo Chola MS Overseas Travel Cancellation Procedure

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Chola MS Travel Insurance

Before the policy start date

  • The insured is expected to inform NRIOL and an E mail should be sent by the insured requesting the cancellation.
  • He/she should furnish policy number or schedule number in the E mail.

After the policy start date

  • Proof should be sent that the insured has not travelled overseas.
  • Photo copy or Scan copy of all the pages (including empty pages) of the passport should be sent to us.
  • There is no pro-rata refund after the start of the policy coverage
The policy will be cancelled Within one business day after receiving the email (and passport copy post start date).
Note:
  • In both the cases there will be a cancellation charges of Rs.300/- per policy for individual travel policies and Rs.500/- per policy for Annual Multi Trip policies
  • The refund cheque will be sent to the Indian mailing address mentioned in the policy by post/courier.

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