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Personal Accident Insurance - Claim Procedure


In case of a claim, please follow the following procedures:

  • Make a claim by calling our call centre numbers - or email us at insuranceonline@icicilombard.com


  • 24x7 Call Centres


    Location Phone Location Phone
    Lucknow 09935147877 Calcutta 983137 7877
    Cochin 09895477877 Indore 0731-402 7877
    Pune 09890017877 Rajasthan 9829796547
    Mumbai 022-28307711 Maharashtra 989001 7877
    Hyderabad 040-23128511 M. P. 989304 7877
    Delhi 0981817 7877 Tamil Nadu 989447 7877
    Bangalore 080-4118 7464 Kerala 989547 7877
    Chandigarh 0172-505 5707 Gujarat 989827 7877
    Chennai 044-4201 7877 Andhra Pradesh 984957 7877
    Ahmedabad 079-66309877 Karnataka 984557 7877
    Coimbatore 0422-438 7877  

  • You may also make a claim by giving immediate notice in writing to the Company

  • Write to the following address to log the claim:

    Individual Personal Accident Claims Manager
    ICICI Lombard General Insurance Co. Ltd.
    2nd Floor, Zenith House, Keshavrao Khadye Marg,
    Opp. Race Course, Mahalaxmi,
    Mumbai – 400 034.

  • We will then guide you on further steps.
  • Provide all reasonable information, assistance and proofs in connection with any claim.

Note: Expenses incurred after the expiry of 30 days from the date of completion of treatment will not be covered, unless the claim is the subject of pending action or arbitration.