Claims Information

  • Call the 24-hour helpline for assistance.
  • Mention the ID number for easy reference.
  • In case of planned hospitalization, inform 24 hours prior to admission in the hospital.
  • In case of emergency hospitalization, information to be given within 24 hours after hospitalization.
  • Cashless facility wherever possible in network hospital.
  • In non-network hospitals, payment must be made upfront and the reimbursement will be effected on the submission of documents.
  • It is mandatory to inform the Company within the time limit prescribed. Failure to do so can prejudice the claim.


Star Health Insurance

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