UNIQUE FEATURES?

Claims Procedure

Cashless Claims Reimbursement Claims
  • Step 1:
    Get admitted to any one of the network hospitals.
  • Step 1:
    In case of hospitalization intimate within 48 hours of your admission in a network or non-network hospital. After getting admitted pay directly to the hospital.
  • Step 2:
    Use your cashless health card and any photo ID card for authentication.
  • Step 2:
    On discharge, please ensure you collect all relevant documents, invoices, medical reports and discharge certificate from the hospital in originals.
  • Step 3:
    After the validation, submit the pre-authorisation form to the company.
  • Step 3:
    Send these documents and the completely filled and signed claim form to the company, along with your valid ID proof and age proof.
  • Step 4:
    Claim settlement department will review and provide confirmation to the Network Hospital by fax or E-mail and also send you a text message and an E-mail confirming the same within 4 hours.
  • Step 4:
    Claim settlement department will review your claim request and accordingly will approve, query or reject the same (as per policy terms & conditions).
  • Step 5:
    The claim will be settled(as per policy terms & conditions) with the hospital after completion of all formalities.
  • Step 5:
    The claim will be settled (as per policy terms & conditions) and re-imburse the approved amount.
 
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