| TATA-AIG Citation |
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Mr. Khalid Sohail, Head Travel Services at Tata AIG says "NRIOL has been one of our key partners in India for the past 5 years and has been pivotal in providing Tata AIG customers an opportunity to purchase their Travel policies online".
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Europe Travel Medical Insurance |
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From : Rajeev Jain
Dear NRIOL Insurance desk,
As I mentioned to you over the telephone that I am very much satisfied and impressed by your services. As you know, that earlier I planned to visit Europe for 3 months and then later I changed it to 20 days. when I asked you for the cancellation, you did that. And when I requested you to adjust the cancellation charges and issue me a new policy for 20 days, to my surprise, I got an immediate positive response from you, not only this, you also resolved my problem over the phone without any delay which is very hard to happen these days. I am thankful to you and all of your collegues and seniors who helped and guided you to adjust my cancellation charges. It is not about adjusting a nominal amount of Rs. 250/- or so rather it is purely about the satisfactory and customer oriented services I get from you.
I will try to make this relationship more stronger in future with your kind cooperation.
- Rajeev Jain
If you would like to express your concerns, please contact us.
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